Privacy Policy

Last updated: Wednesday 21st January, 2026

The Pinnacle respects your privacy and is committed to protecting any personal information you share with us.

Information we collect

We may collect personal information when you:

  • Contact us via our website or email

  • Make a booking or enquiry

  • Sign up to receive updates or news

This information may include your name, email address, phone number, and any other details you choose to provide.

How we use your information

We use your information to:

  • Respond to enquiries and bookings

  • Provide updates or information you’ve requested

  • Improve our website and customer experience

We do not sell, rent, or trade your personal information.

Cookies and website data

Our website may use cookies or similar technologies to understand how visitors use the site and to improve functionality. You can disable cookies in your browser settings if you prefer.

Third-party services

We may use trusted third-party services (such as website hosting, analytics, or booking platforms) that process information on our behalf. These providers are required to handle your information securely.

Storage and security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

Access and correction

You can request access to the personal information we hold about you, or ask for it to be corrected, by contacting us.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

The Pinnacle

Email: hello@thepinnacle.melbourne